TCI DecisionLender Environment at Amazon Web Services

DecisionLender 4 is a SaaS based product hosted on Amazon Web Services’ (AWS) industry leading Cloud platform.  Our architecture distributes DecisionLender 4 across three (3) different physical datacenters called AWS Availability Zones (AZs).   AWS’ Cloud infrastructure meets the requirements of an extensive list of security standards, including: SOC1, SOC2, SOC 3, ISO 27001, ISO 9001 and PCI-DSS Level 1. 

DecisionLender 4 has been designed with an emphasis on security. An administrator account is provided to the customer during the initial on-boarding process from which the customer will maintain their users and the access levels of those users within the application.  

All customer production data resides only in the production environment within the AWS datacenters.  No TCI employee has access to or is able to sign into the production application.

TCI system administrators require multi-factor authentication to access the infrastructure for system maintenance and product upgrades. Due to the sensitive nature of security for further information please contact us.